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Live Help. Thank you for visiting HP. We are here to help. You may experience delays in reaching us by phone as our staff is being asked to work from home for the time being and as we make other adjustments due to the ongoing global health crisis. Please use our online tools, including Order Status and FAQ, found on our Customer Service page. Jul 16, 2008 · It was determined that the new company, ‘Pegatron’, would charge the parent company (Asus) for each technical support phone call, email, or live chat session that was received and responded to. But GetHuman has built a tool for customers like you that skips most of this. We call the company, navigate through all the menus, wait on hold for you so you don't have to, and then connect you when a real live human rep is ready to talk. For free. We do this for many large companies, besides just Asus.
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Irc-am.asus.com says Please enter a valid Serial Number if you want to chat with our agent for technical support on your unit. Okay, so I copied the serial number right off of the box it came in. Triple checked the Letters & Numbers to make certain I'd got them all in right and sure enough, I had them all right. CALL US TOLL FREE: 1-888-900-5180 Monday-Friday 8:30AM - 6PM PST | Saturday 9:30AM - 3PM PST. Contact US. Phone, Email, Chat. Submit A Request. Contact us through a special form for faster response Live Help. Thank you for visiting HP. We are here to help. You may experience delays in reaching us by phone as our staff is being asked to work from home for the time being and as we make other adjustments due to the ongoing global health crisis. Please use our online tools, including Order Status and FAQ, found on our Customer Service page. Jul 16, 2008 · It was determined that the new company, ‘Pegatron’, would charge the parent company (Asus) for each technical support phone call, email, or live chat session that was received and responded to.